Frequently Asked Questions
What types of devices do you repair?
We service a wide range of devices including laptops, desktop computers, smartphones, tablets, and other consumer electronics. We work with all major brands and operating systems including Windows, macOS, iOS, and Android.
How much does a repair cost?
Repair costs vary depending on the issue and device. We provide free diagnostics and will give you a clear estimate before any work begins. There are no hidden fees - the price you're quoted is the price you pay.
Do you offer remote support?
Yes! Many software issues can be resolved remotely through our secure screen-sharing service. This saves you time and is often more convenient than bringing your device to us in person.
How long do repairs typically take?
Simple software fixes can often be completed same-day. Hardware repairs depend on parts availability but typically take 2-5 business days. We'll give you an accurate timeline when you bring in your device.
Is my data safe during repairs?
Absolutely. We treat your data with the utmost care and confidentiality. We never access personal files unless necessary for the repair, and we can back up your data before any work begins if you're concerned.
Do you offer any warranty on repairs?
Yes, all our repairs come with a 30-day warranty. If the same issue recurs within this period, we'll fix it at no additional charge.
